
Integrate MARS with the systems you already use
MARS has a modern API which can be used to integrate with other systems, enabling firms not only to manage vulnerable customers within familiar tools but also to use just the functionality the firm requires.
Your MARS, your way.
MARS can be used in different ways: as a totally integrated service, as a stand-alone system or as a hybrid workflow – embedded into your current systems alongside some staff using the native MARS interface for reporting.
Use MARS directly from within your own software systems
Although MARS works as a standalone system, you can also integrate it directly within your existing tools, allowing your agents to remain within familiar software. MARS has a modern API, making integration quick and simple.
Use just the parts of MARS you need
Some firms are already partway down the customer vulnerability journey, or have processes in place for some aspects of managing vulnerable customers. That’s fine – there’s no need to set aside all of the good work you’ve already done. By using MARS’s API, firms can access the functionality that is most valuable to them, leaving other systems or processes in place. This MARS functionality can be integrated into the software you already use.
Some examples of this might be:
Using our assessment engine.
Using our sophisticated classification system.
Using our powerful reporting tools.
Using MARS to manage customer vulnerability at a household level.
Adding benchmarking to your current tools (comparing data with that of peers/sector organisations and industry sectors, so you can understand how accurate your identification levels are).
We can work with your firm to define what will be best for you.
Control your integration
The MARS API works with a comprehensive range of tools, including C#, Java and JavaScript, PHP, Powershell and Ruby. Firms’ own technical teams can implement MARS in the way that is best for them, working with us to help identify the best workflow for you. See the supported tools/languages, in our technical documentation.