Create and evidence better customer outcomes

The MorganAsh Resilience System, MARS, helps organisations to better support vulnerable customers – and robustly demonstrate regulatory compliance with the FCA’s Consumer Duty, and Ofgem’s consumer vulnerability regulations.

Consumer Duty software

Consumer vulnerability management software

Measuring resilience. Managing vulnerability.

The MorganAsh Resilience System, MARS, enables organisations to better serve their vulnerable consumers and prioritise those consumers in need – and demonstrates compliance with the FCA’s Consumer Duty and Ofgem’s vulnerability regulations.


Regular, industry-leading, Consumer Duty webinars

Latest webinar

Managing vulnerability in consumer credit

Case studies

How we're helping firms and vulnerable consumers

Latest case study

Without smart technology, significant consumer vulnerabilities go unnoticed

White papers

Analysis of Consumer Duty challenges and ideals

Latest white paper

Understanding the implications of vulnerability within Consumer Duty

News stories

MorganAsh in the media – plus news and comment

Latest news story

MorganAsh partners with FWD Research to support firms in meeting Consumer Duty vulnerability requirements

Speciality services for the financial sector

We work with the majority of UK and Ireland’s life insurance companies, to provide a range of differentiated services focused on health and well-being.

Financial services support

Financial services support

Financial sector specialists

We work with the majority of UK and Ireland life insurance companies, providing a range of financial services support solutions including annuities quotations, life-planning reports, tele-claims and tele-interviewing, medical underwriting and person performance research.

Well-being services

Well-being services

If it’s better for people, it’s better for business

For us, well-being isn’t an abstract concept. It’s about helping real people. Our healthcare professionals expertly ‘own every problem’ until they’re resolved – and we don’t accept that anyone should be left behind.

Working in partnership

MorganAsh works closely with leading insurance and finance companies, to complement their products and services with a range of innovative solutions which include Consumer Duty compliance, well-being services, annuities quotations, tele-claims and tele-interviewing, medical underwriting, pension scheme valuations and more.

Clients and partners

Our clients and partners include

  • Canada Life
  • Compliance Consultant
  • Consumer Duty Alliance
  • Financial Vulnerability Taskforce
  • Foresters Financial
  • FSQS Registered
  • Generali
  • Irish Life
  • Just
  • Key Group
  • LV=
  • Royal London
  • Moneyhub
  • Quilter
  • SOLLA - Society of Later Life Advisers - Affiliate
  • St James's Place
  • Utmost
  • Vitality
  • Vulnerability Registration Service
  • Zurich