Consumer vulnerability
MARS, the MorganAsh Resilience System, enables firms to better service vulnerable consumers – and demonstrate compliance with the FCA’s Consumer Duty and Ofgem’s vulnerability requirements.
Our clients say:
“We are delighted to see the launch of the new MorganAsh MARS service, which provides a simple, objective and consistent way of better understanding an individual’s vulnerability via a ‘resilience rating’. At Key, we are committed to helping customers achieve the best possible outcomes and, as part of this, we are exploring opportunities to work more closely with MorganAsh in this arena.”