Understanding the implications of vulnerability within Consumer Duty

Written By Peter Labrow

Understanding the implications of vulnerability within Consumer Duty

This paper examines the FCA handbook rules on Consumer Duty regulations, specifically principle 12. We extracted some key rules in order to explain the practical implications.

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Peter Labrow

Head of marketing at MorganAsh. Consumer vulnerability champion. Writer and storyteller. Co-author: Is It News?

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Consumer Duty – the challenges and opportunities of ensuring protection