MorganAsh

Video script

It’s a long time since you started working – and your employer began squirrelling away money for your pension.

And, as your pension has grown, times have changed. The world’s changed. You’ve changed too.

To better manage our pensions – not just for you, but for all of our customers – we need to understand these changes.

So, we want to ask for your help.

We’d like to ask you a few questions: about you, your health and how things have changed for you. We do this using a simple questionnaire and interviews over the phone.

We’re not trying to sell you anything. We’d just like to chat to you. In fact, the interviews are undertaken by a trained nurse, working for an independent research company.

We just want to build a clearer picture of our customers’ lives. Because the more we know, the better we can make our pensions.

Our questions are simple, and easy to answer – designed to gather up-to-date information about people’s health and lifestyle.

Any medical information remains confidential – the researchers don’t share this, even with your pension company or its trustees.

And your involvement doesn’t affect your own pension in any way. But it will help us to provide the best service for all of our customers.

We don’t need much of your time – but we do value your involvement.

Help us to provide for a better future, for you and those you worked with.

Medically underwritten mortality studies

If you are interested in medically underwritten mortality studies, please get in touch. We’ll be happy to help.


Our clients say:

To meet vulnerability and impending consumer duty requirements, firms need to understand the characteristics of their customers – and be able to manage and report the conduct risk. A move to more structured assessments that can provide consistent and objective data will provide management information that firms can utilise. The resilience rating within the MARS tool would appear to be a positive first step.

Robert Sinclair, Chief Executive at Association of Mortgage Intermediaries