There is growing interest in the Swedish market in tele-interviewing. This is set to increase with the introduction of privacy laws that may see access to medical reports restricted.
Belivia will provide the MorganAsh tele-interview services, using the MorganAsh systems and scripts, suitably tailored for each insurance company’s products and philosophy.
The agreement with MorganAsh gives Belivia immediate, reliable, proven, ‘out of the box’ services, without the need to reinvent the wheel and build complex systems. This enables Belivia to provide efficient, reliable services to its customers.
Belivia will use the MorganAsh training and quality processes to ensure the quality of the interviews is maintained in line with MorganAsh standards. MorganAsh will train and audit the Belivia nurses.
Andrew Gething, managing director of MorganAsh, commented: “We have been working in Sweden for some time. Working with Belivia gives our customers the best combination of on-the-ground, local representation with our world-leading tele-interviewing services.”
Niclas Nevenstam, chief executive of Belivia, commented: “We are delighted to be working with MorganAsh. There is a growing market for tele-interviewing in the Nordic countries, and this alliance enables us to provide the leading MorganAsh service, tailored specifically for the Swedish market and products.”