MorganAsh
Annuities quotations

Annuities quotations

The business need

Around 70% of consumers qualify for an enhanced annuity. But most quotes do not reflect this, due to the challenges of obtaining the full medical information in the correct format. Financial advisers are busy, and few have in-depth healthcare expertise – making it time-consuming and complex to organise annuities quotations.

The service

MorganAsh’s annuity quotations service makes it easy to apply for impaired annuities. Our one-stop process allows financial advisers to submit applicants’ details to us – from which we complete a medical interview and send it through to the insurance providers for quotations. All interviews are undertaken by qualified nurses, so we are able to provide the most accurate information to providers – ensuring that financial advisers get the best rates for their clients.

Features

  • No detailed sensitive medical questioning of clients.
  • A simple process – just supply the client’s details and MorganAsh does the rest.
  • Dramatically reduces administration for financial advisers.
  • Eliminates delays as all information is gathered during the medical interview.

Benefits

  • Independent medical assessments provide greater confidence to underwriters, thus facilitating better rates.
  • Slick process with minimal hassle for financial advisers and your clients.
  • Save time and money.
  • The client experiences a professional and thorough process.
  • Eliminates advisers’ liability for not acquiring the best rate due to poor medical information.
Life-planning report for retirement advice and defined benefit transfers

Life-planning report for retirement advice and defined benefit transfers

The business need

When considering retirement advice and particularly defined benefit pension transfers, advisers must understand the risks in funding for varying life expectancies. FCA requirement COBS 19 Annex 4A states that a firm must: “plan for a reasonable period beyond average life expectancy particularly where a longer period would better demonstrate the risk of funds not lasting throughout retirement”. This is challenging as using ‘average life expectancy’ as the age for funding is misleading and funding ‘to age 100’ may lead to the wrong advice – while using Office for National Statistics life expectancy figures fails to consider individual circumstances. Finally, it can be difficult for advisers to discuss end of life, especially if there are sensitive health issues.

The service

MorganAsh prepares a life-planning report for advisers, to enable them to consider the financial implications of varying life expectancies and funding for clients’ later years. The service uses the same medical underwriting and actuarial techniques as used by the major insurers, modifying life expectancy data to provide an individual estimate of life expectancy based on individuals’ health and lifestyle.

Features

  • Interview by a qualified nurse to obtain full medical information.
  • MorganAsh underwrites the case.
  • More realistically calculated actuarial life expectancies.
  • A secure portal for advisers to request and receive reports.
  • Fee per person, per report – no upfront fees or retainers.

Benefits

  • Meets FCA compliance requirements.
  • Ensures individual longevity estimates are made.
  • Maintains professional indemnity cover.
  • Enables sensitive conversations on life expectancy with consumers, avoiding uncomfortable medical discussions.
  • Keeps up-to-date with changing longevity trends.
Care Navigator

Care Navigator

The business need

Care Navigator is a service that financial advisers can offer clients who need to find the right care home, or care at home – either for themselves or for relatives. Finding care can be complicated as there isn’t a single place to go to for guidance and support. The process is enormously time-consuming and fraught with pitfalls – and it’s all too easy to ‘settle for what can be found quickly’ rather than keep looking for something that is exactly right. And, who can clients ask for advice? Friends and family are well-meaning, but their views aren’t objective nor based on professional knowledge and experience.

The service

Peace of Mind provides expert support and guidance for those seeking to put care in place for themselves or loved ones. This can be when planning in advance, or it can be when circumstances suddenly change. Our service is entirely staffed by experienced nurses, whose role is to understand a person’s specific needs and then to match those needs to the most suitable care – whether that’s to be provided at home, or in a care home. They work closely with clients of financial advisers: listening, caring and providing professional empathy. This service can be rolled into other offerings – or it can be provided on an as-needed basis, for clients who find themselves in need.

Features

  • Emotional support – coupled with unbiased help and guidance.
  • Unhurried and detailed explanations of the options available.
  • Trained, qualified nurses who will learn about each person’s needs and find the best care for them.
  • Signposting to other services like local self-help groups.
  • Organising second opinions for difficult cases.
  • Navigation through the complexity and red tape of the NHS and social services.

Benefits

  • A powerful differentiator for independent financial advisers.
  • Minimises clients’ search for care.
  • Reduced stress and anxiety.
  • Better decisions, more confidently taken.

Services for financial advisers


Peace of Mind

Professional support, guidance and empathy services

Offer your customers or employees Peace of Mind – when finding care, planning ahead, getting support and with practice mental health.


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Our clients say:

Partnering with MorganAsh has been a great success, we have received a first-class service ever since we started, and the partnership has been central to our success in the intermediated marketplace. We have had only one complaint in over five years!

Geoff Spencer, chief executive of Shepherds Friendly