MorganAsh

Maximising workforce well-being

MorganAsh helps organisations to create a culture of good physical and mental health, proactively supporting employees – helping organisations to become employers of choice.

Absence intervention

Absence intervention

The business need

Absence due to physical and mental health issues can be a significant cost and major disruption for employers. It can also be a very vulnerable time for employees who may require independent advice and assistance to properly support them. Sickness absence costs UK businesses around £30 billion every year. According to the World Health Organization, around one in four people will be affected by mental health or neurological disorders. In addition, studies have shown that organisations which operate well-being programmes have better employee morale and lower sickness absence.

The service

MorganAsh proactively engages with employees to assist with absence issues, seeking the best pathway to treatment and monitoring progress through to recovery. Each case is managed by a dedicated nurse case manager until the employee can return to work – and even then, follow-up contact can ensure people remain well. With the employee’s consent, we coordinate with the employer to resolve issues and agree return-to-work strategies, perhaps with adjustments to roles and responsibilities. We also provide management reports on numbers of employees receiving treatment and their progress.

Features

  • All types of conditions are covered, including mental health.
  • Available in and out of office hours.
  • Managed and run by nurses – and totally independent.
  • Early intervention encourages speedy take-up of treatments and recovery.
  • Follow-up after return to work to ensure recovery.
  • Monthly management reports for employers.

Benefits

  • An independent, confidential way to provide advice and manage employees’ health.
  • Dedicated nurse case manager – a trained and qualified healthcare professional.
  • Empathetic assistance to understand conditions and help with recovery.
  • Negotiated return-to-work programmes to resolve difficult employment issues.
  • Covers all conditions, including mental health.
  • Timely occupational health referrals.
Proactive mental health

Proactive mental health

The business need

Mental health is a big issue: around one in four people experience a mental health problem each year – and 84% of those suffering from a mental health condition say that work was a contributing factor. Reactive helplines and employee assistance programmes can only go so far – as they often only engage when an employee’s issues have become serious or even spun out of control. Underperforming staff may have underlying mental health issues which will lead to absenteeism, reduced productivity and, where the management of these is inconsistent with employment law, can result in costly and time-consuming settlements.

The service

MorganAsh can proactively engage with employees to assist with absence issues, seeking the best pathway to treatment and monitoring progress through to recovery. Each case is managed by a dedicated nurse case manager until the employee can return to work – and even then, follow-up contact can ensure people remain well. With the employee’s consent, we coordinate with the employer to resolve issues and agree return-to-work strategies, perhaps with adjustments to roles and responsibilities. We also provide management reports on numbers of employees receiving treatment and their progress.

Features

  • All types of mental health conditions are covered, including addictions, anxiety, bereavement, depression, eating disorders and stress.
  • Available in and out of office hours.
  • Managed and run by nurses – and totally independent.
  • Support available by phone, video and secure app.
  • Active monitoring of progress to assist recovery and return to work.
  • Includes counselling, CBT and talking therapies.

Benefits

  • Proactive engagement and early intervention to properly identify underlying issues and tackle problems fully.
  • Negotiated return-to-work programmes to resolve difficult issues.
  • Vulnerable employees measured and managed.
  • Empathetic assistance to understand conditions, discuss options and create roads to recovery.
  • Professional counselling.
  • Proactive case monitoring.
  • Support for affected family members.
Crisis Support

Crisis Support

The business need

Like everyone, an employee’s life can be turned upside down at any time, by a serious illness or accident. Often, people’s lives are changed; sometimes this is permanent. Providing the best support for employees during these most difficult of times can be a challenge – most companies are simply not resourced to do this. And, at a practical level, there is also a need to try to help the employee back into normal life – and work.

The service

We provide expert support and guidance for those faced with a long-term illness or injury. We enable people to cope with their changed lives or help them get their lives back on track. MorganAsh’s experienced nurses work with employees to understand their specific needs and then to match those needs to the most suitable healthcare and support services. We provide services such as specialist counselling (including bereavement counselling) and cognitive behavioural therapy (CBT). We also help to outline options available for treatment and support, explain complex medical terminology, recommend coping strategies, connect people with self-help groups – and much more.

Features

  • Expert help from experienced, qualified nurses.
  • Support for an extensive range of physical and mental conditions.
  • Balanced, unbiased and independent advice.
  • Practical and emotional support.
  • Unhurried and detailed explanations of the options available.
  • Someone who will learn about each person’s needs and find the best support and healthcare services for them.
  • Professional counselling services.

Benefits

  • Helps get employees back on track in the most effective, caring way.
  • Reduces employee downtime and maximises workforce utilisation.
  • Provides ‘employer of choice’ market differentiation.
  • Reduces complaints both internally and to the Financial Ombudsman Service and negates bad publicity.
Care Navigator

Care Navigator

The business need

When employees need to find the right care home, or care at home, getting help is complicated. There isn’t a single place to go to for guidance and support. The process is enormously time-consuming and fraught with pitfalls – and it’s all too easy to ‘settle for what you can find’ rather than keep looking for something that is exactly right. And, who can employees ask for advice? Friends and family are well-meaning, but their views aren’t objective nor based on professional knowledge and experience.

The service

Peace of Mind provides expert support and guidance for those seeking to put care in place for themselves or loved ones. This can be when planning in advance, or it can be when circumstances suddenly change. Our service is entirely staffed by experienced nurses, whose role is to understand a person’s specific needs and then to match those needs to the most suitable care – whether that’s to be provided at home, or in a care home. They work closely with employees: listening, caring and providing professional empathy.

Features

  • Emotional support – coupled with unbiased help and guidance.
  • Unhurried and detailed explanations of the options available
  • Trained, qualified nurses who will learn about each person’s needs and find the best care for them.
  • Signposting to other services like local self-help groups.
  • Organising second opinions for difficult cases.
  • Navigation through the complexity and red tape of the NHS and social services.

Benefits

  • Minimises the search for care.
  • Reduced stress and anxiety.
  • Better decisions, more confidently taken.
  • Reduces employee downtime and maximises workforce utilisation.
  • Provides ‘employer of choice’ market differentiation.

Services for corporate organisations


Peace of Mind

Professional support, guidance and empathy services

Offer your customers or employees Peace of Mind – when finding care, planning ahead, getting support and with practice mental health.


Our clients say:

We are committed to providing the easiest way for our members to purchase our income protection contract, and this is a great improvement. Interviews are conducted in privacy and at the applicant’s convenience. Financial advisers often have long-term relationships with their clients; tele-interviewing avoids embarrassing face-to-face discussions of intimate medical and personal details.

Farrukh Mirza, deputy chief executive of Dentists’ Provident