This is what happened to Jack, a support worker whose job required manual handling. After surgery, his fractured elbow stubbornly refused to heal.

Jack felt alone and frustrated – but, over four months’ sessions, MorganAsh provided the empathy and support that mainstream healthcare could not.

MorganAsh’s nurse listened to Jack and advised extra treatments and additional pain relief to both help him improve faster and to cope.

The nurse also helped Jack plan a safe return-to-work strategy with initial reduced hours, to help shorten his time off. His return to full-time work was supported by an ergonomic assessment.

Jack says that MorganAsh helped him enormously, not just emotionally but also by facilitating treatments which resulted in a stronger recovery and safer return to work.

Our clients say:

Consumer Duty holds many challenges for providers and intermediaries; however, it also offers opportunities to reinforce the importance of insurance and the benefits to the consumer. Monitoring the changes in an individual’s circumstances is key in achieving the best outcome and maximising those opportunities.

Mike Perry, former CEO, PG Mutual