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Developed With
SCOR
Global Life
MorganAsh and
SCOR Global Life UK strongly believe that
valid claims are not paid quickly enough and
potentially dubious claims lack a key area
of input: the claimant's view.
SCOR and
MorganAsh have developed an industry-leading
Tele-claims service which improves the
claims process for both claimants and
insurers. At the start of the claims process
an experienced nurse undertakes a high
quality interview to triage the claim. This
ensures that genuine claims are paid
quickly, claimants are handled
sympathetically and evidence is targeted
appropriately.
The service can be easily customised to individual
customer needs.
SCOR are
confident in the positive benefits of this
service. It is an integral part of the
reinsurance proposition and for income protection will provide up
to 10% reductions in reinsurance rates for
ceding insurers, and ultimately reduced
rates for their customers.
The process:-
Ø Reduces
the need for cumbersome claims forms, and
the arduous and inefficient process of
sending letters back and forth to
applicants, hence reducing costs.
Ø Is
independent of the GP.
Ø Quickly
removes the stress to the claimant of the
whole process improving customer
satisfaction and retention.
Ø Helps
to set appropriate expectations. |