Articles
2009
Winter 2009
Low price preferred lives could increase sales of protection
The concept of preferred lives seems to send shivers down people spines and have them running for cover, and yet it seems that there is a general acceptance they are already here – having crept in by the back door.
November 2009
Learning from Paxman and Parky
When designing application processes for protection the industry focuses on what questions are to be asked – but gives scant regard to the answers that may be received. It is proposed that this is misguided as it is the answers received that are more important than the questions asked.
Protection Review
July 2009Better Measurement for Better business.
There is a constant cry in the industry from providers for Financial Advisers to recommend on metrics other than just price. It is true the predominant metric for comparing Product providers is price, and the rise of pricing portals and price comparison web sites has accelerated this trend.
2008
Protection Review
July 2008Tele-Underwriting – Industry wide change
Tele-Interviewing (and Tele-Underwriting) are now firmly entrenched within the UK and Irish markets with the majority of providers using it in some form, or intending to start using it in the near future. How it is being deployed by different companies is primarily dependent on the cost/benefit being used and, for in-house solutions, the IT capability available.
2006
25 Ways to reduce Non-disclosure
March 2006MorganAsh deploy many methods to improve disclosure, this article lists many of them and compares them against other approaches to collecting information.
2005
Treating Customers Fairly
August 2005Treating Customers Fairly (TCF) is a driving requirement of the FSA and FOS and this article explores the way Tele-interviewing can be deployed to improve the way companies treat their customers fairly
Clean - not clean
March 2005This article by MorganAsh details the amount of non-disclosure found by MorganAsh Tele-underwriting.
Tele-Underwriting Checklist
February 2005A check list of what is required for Tele-underwriting, identifying what is provided as standard and bespoke as part of the MorganAsh service
Other Sources of Information
SelectX
SelectX provide frequent articles and papers including:
- The definitive “Teleunderwriting guide(TM)"
- Underwriter e-Alert, a bi-monthly e-publication
- Smoking non-disclosure in the UK
- Tele-underwriting - the long-awaited revolution
Hank George Inc
- Hot Notes a free monthly e-newsletter
- Triage in Tele-underwriting
Life underwriting.com
Further interesting articles on all aspects of underwriting are found at Lifeunderwriting.com.
On the Risk
Quarterly magazine on Life underwriting