Letters



2012

Spring 2012

Welcome to our first Newsletter for 2012.

We have been gradually expanding our services for some time. However, some people might not be aware of the full range of services, so we include details on some of these here. Eliminating the need for paper, the Declaration of Health form is one such service.

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2011

Early 2011

Welcome to our first Newsletter for 2011.

For some time we have been trying to realise the huge value within the data and management information we have gathered. We believe that the information within can really help us improve not only our interviewing but also provide better understanding of the data we have and hence we can improve the underwriting and risk management.

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2010

Winter, 2010

Welcome to this winter edition of our Newsletter.

We publically announce our co-operation with Hannover Life Re (UK) in analysing Tele-interview data. This is producing great results, and will benefit our clients significantly.

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2009


Summer, 2009

Welcome to this summer edition of our Newsletter.

We announce our on-line calendar appointment system which enables advisers to book their Tele-Interview appointment on-line, within the next hour, further speeding up the process and empowering the adviser and hence increasing sales.

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February 20, 2009

While 2009 is going to be a slow year for the majority of the financial services, we are continuing to innovate and expand our services

We start this newsletter reporting our performance over 2008. Our mean turn round time for 2008 was 5 days, and as yet we still have Zero contested claims on the 65,000 interviews completed to-date. We believe in transparency, and that in the long term this is best for our customers and advisers and we encourage other practitioners to publish their figures.

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2008


Summer 2008

Welcome to this Summer’s edition of our newsletter to keep you up-to date on the progress of Tele-Interviewing /Tele-Underwriting in the UK & Ireland. While the volumes of protection sales in the market fell in the first half of 2008, I am pleased to report on significant progress of Tele-Interviewing in all areas.

Over the last six months reinsurers have become markedly proactive in promoting Big T Tele-Interviewing and Tele-Claims, offering significant discounts on reinsurance rates, enough to pay for the Tele-Interviewing and Tele-Claims itself.

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February 2008

Hello again, and welcome to another newsletter to keep you up to date on the progress with Tele-Interviewing and MorganAsh

2007 was a great year for us. We increased our interview rate and capacity by 250%, while improving our quality, and maintaining our turn round times. Turn round times were sub par in Q4 but this has now been rectified.

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2007


October 2007

Welcome to this newsletter, designed to keep everyone informed of progress at MorganAsh. We continue to expand at pace, with MorganAsh now servicing over 20 customers. We have 16 customer companies in the UK, 5 companies in Ireland and 1 in Germany.

Big T, the interviewing of all applicants, has risen to the fore, with 12/14 companies starting in the last 6 months adopting the Big T method. Income Protection remains the preferred product to commence Teleinterviewing, with 7 out of the 22 companies interviewing solely on IP.

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